1. Shipping rates & costs
Almost for all the products listed in our inventory, we are delivering within india without any additional shipping cost. However, we recommend our customers to go through payment details during check out, if any shipping changes is applicable for any of the products, the cost for the same will be displayed. Please note, additional handing changes is applicable for Cash on Delivery payment method. Additional changes will be displayed during payment if applicable.
2. Shipping methods and delivery times
We mainly ship our products through integrated channel of ship rocket. However, we may deliver through Indian post office or through any other suitable delivery partners in case the delivery location is not serviceable by ship rocket or cost is much higher compare to other vendors. We generally ship our products within 2-3 working days after receiving orders and the estimated delivery may take 7 to 10 working days. Please note, due to lock down, the shipping time may take more than usual time frame. In case of such delay, we will notify the shipping status through email ID used while placing orders or feel free to contact us to know the delivery status at any point of time.
3. Shipping restrictions
We are currently delivering inside India only. Please do check the availability at your location on product page before placing an order.
4. Missing or lost packages
For missing or lost packages, please raise your concern with us if it happens. We will take it up with delivery partners. In case the products are not delivered even after successful payment, we will take corrective action and issue full refund if we fail to deliver the same within predefined time frame.
5. International shipping
We are currently not shipping outside of India.
6. Return and exchange information
The return & exchange days are mentioned for each product. Please refer to our “Return and Refund policy” for more details.